Travel Planning, With Someone By Your Side

Travel planning can be overwhelming — let the experts handle the hard stuff, so you can get back to the fun part:

Getting excited about the trip itself!

About Us

By Your Side Travel is a personal travel practice specialising in escorted tours, river and ocean cruising, complex international itineraries, and family-friendly Japan travel.

We believe travel planning shouldn't feel like a second job. Behind every itinerary is a real person who picks up the phone, knows the destination, and stays with you from the first idea to the final day of your trip — not a call centre, not a chatbot, not a different agent every time you call.

Founded by Robyn Wright, who brings over 25 years of industry experience By Your Side Travel is built on a simple idea: travel is better when someone's genuinely in your corner.

We operate under Envoyage, part of Flight Centre Travel Group, which means our clients get the best of both worlds the personal attention of a dedicated travel advisor, backed by the buying power, financial security, and client money protection of one of Australia's largest travel companies.

Whether it's a family holiday to Japan, a European river cruise, or a tailor-made international itinerary, we're here for the parts that go perfectly and just as importantly, the parts that don't.

By your side, from the first idea to the last day of your trip.

Meet Robyn
Your Travel Advisor

I've been in travel for over 25 years — across retail, corporate, and group travel — and I still genuinely love it. Not the kind of love that fades after a decade behind a desk, but the kind that comes from watching someone land in a place they've dreamed about for years, knowing I helped get them there smoothly.

I created By Your Side Travel to make the process easier, with personal advice, thoughtful planning and support from the initial idea through to booking.

Travel is brilliant when everything goes to plan. But after 25+ years in this industry, I've learned that the real value of working with someone like me isn't just the booking — it's what happens when a flight's cancelled, a tour's rescheduled, or something doesn't match what was promised.

I have genuine, long-standing relationships with tour companies and suppliers right across the industry. Advocating for my clients — picking up the phone, pushing for the right outcome, not letting you be just another booking number — is honestly the part of this job I care most about.